C.C Veterinary Hospital

FAQs

Learn more about C.C Veterinary hospital’s frequently asked questions below!

FAQs

covid-19 Procedures

We at the Columbia City Veterinary Hospital are committed to continuing to provide care for your pets. During this time of crisis, our procedures have changed to allow for the best care, all while keeping our clients, patients, and staff healthy.
Following state and national veterinary guidelines, we are able to see sick and injured pets but must delay routine procedures (such as spays, neuters, routine vaccines at this time). We are asking individuals to call prior to scheduling appointments and filling prescriptions. To best serve you, we are providing curbside service to limit the spread of potential illnesses. Please call when you arrive, and we will provide further instructions.

Our hours right now have changed slightly as we will be closed daily from 11:30 AM – 1:30 PM for lunch and sanitation.
We wish you all to stay safe and healthy.

What to Expect

When you are looking for a veterinary care clinic, you should count on superior care and excellent service. At C.C. Veterinary Hospital in Columbia City, IN, we have assembled an expert team of veterinary professionals to bring you the best possible healthcare for your pet. We have a state-of-the-art veterinary facility, which is clean, comfortable, and efficient. We have in-house laboratory testing, digital X-rays, ultrasound capabilities, digital dental X-rays, and therapeutic laser available to evaluate and treat your pet. Call 260-244-5822 to schedule an appointment, and we will find a time that is convenient for you.

Once a year, or twice yearly for a senior pet, you should take your pet in for a check-up. This will include a full physical exam, including checking general health, ears, eyes, skin, mouth and teeth, and other body systems. Our doctor will check the health of your pet from head to tail!

Bring in any medical history you have of your pet when you come to our vet clinic. It’s best to keep a journal of your pet’s health throughout his or her life, including behavioral shifts. If you have something like this, share it with our team. If not, let us know everything that you think will be important. We will work with whatever information you currently have.

In some circumstances, Dr. Quinn will refer you to a specialist who has advanced expertise in areas such as internal medicine, dermatology, ophthalmology, or surgery.

Payment Options

1. Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we don’t bill or conduct payment plans.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover), checks, and cash. All cards must be signed by the owner of the card.

3. When unexpected illness strikes a pet, unexpected expense strikes as well. C.C. Veterinary Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or apply yourself online at:  https://www.carecredit.com/

Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites below:

www.PetInsurance.com
www.PetCareInsurance.com

Community involvement

C.C. Veterinary Hospital has always believed in giving back to the community. Whether that comes in the form of financial support or education, we want to contribute to the community that makes us so proud to call home.

We are involved in many community organizations and provide services to our community. We:

  • Support our local FOP
  • Sponsor a bereavement book the local funeral home distributes to the families after a funeral
  • Support the schools in various ways. We give talks to the kids about animals, advertise in their yearbook, and support several of their functions throughout the year
  • Provide opportunities for high school and college internships
  • Donate to a yearly silent auction held at PROFED Credit Union to raise money for Riley Children’s Hospital
  • Host the Free Cat Neuter Day and National Spay Day

We are actively involved in the following veterinary associations:

  • AVMA ( American Veterinary Medical Association)
  • IVMA (Indiana Veterinary Medical Association)
  • NEIVMA (Northeast Indiana Veterinary Medical Association)
What are Pet Portals?

Now you can request a refill of your pet’s medication or food—even when our practice is closed! Simply log on to your Pet Portal via our website and visit your pet’s individual record page. There you can review recent prescriptions and easily request refills.

Don’t have a Pet Portal yet? Sign up for one today! Just give us your e-mail address when you speak with us or request a Pet Portal online.